Frequently Asked Question

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Quick Answers to Common Questions, Need Help?

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Most repairs at our workshop are completed within 2–4 hours when parts are in stock — giving you a fast turnaround on cracked screens, battery replacements, liquid damage repairs, and more.

We aim to preserve all your personal data whenever possible. Data loss is only necessary in rare cases like software resets or extensive liquid damage — so let us know if your information is especially important before we begin.

We use 100% genuine parts whenever available. If original parts aren’t possible, we source high‑quality aftermarket components from the same factories to ensure lasting performance.

Yes — if you can’t visit our shop in person, we provide a courier pick‑up and return service, so you can get your tech repaired without leaving home.

Yes! You can book a professional assessment, and our experts will carefully diagnose your device. The diagnostic is free when you proceed with the repair, or a R200 fee applies if you just want the assessment without repairing. This ensures you get an accurate diagnosis and a clear, no‑obligation repair quote.

We back most repair services with a comprehensive warranty period, giving you confidence that your device stays problem‑free after service.

Yes — our specialized water damage repair service restores phones, tablets, and laptops affected by liquid exposure, helping prevent permanent hardware or software issues.

Still Have Questions?

Sure, feel free to ask any questions you have!